We recommend using a USB headset plugged into your computer or headphones with a mic included plugged into your mobile device. Unplug and replug in your mic. Try unplugging your headset or standalone microphone from the computer or device and then replugging it back in. If possible, try using a different USB port.
Why is my zoom audio scratchy?
Disable sound processing
Zoom, in its default settings enables a suite of sound enhancements to dumb down background noise. The downside is that using these settings can sometimes make your audio choppy. Alternatively, there apps to access that can work better than Zoom's built-in offering.
How do I fix the crackling sound on my zoom?
* Under the Playback tab, right-click the audio device and select Properties. Go to the Enhancements tab, check the Disable all enhancements box, and click OK button. * In the Zoom desktop client, click your profile picture > Settings > Audio, and uncheck the Automatically adjust microphone box.